Our full technical support staff does not monitor this forum. If you need assistance from a member of our staff, please submit your question from the Ask a Question page.


Log in or register to post/reply in the forum.

WatchdogErrors


Makada Sep 20, 2022 12:57 PM

Hi,

Recently i got numerous watchdogerrors.

I tried a different program to use but still getting errors.

I dont have skipped scans.

I see the clocks in the connect screen differ, "adjusted server date/time is 20/09/2022 14:55:24 and the " Station Date/Time is 14:53:59

Ive set them so they are equal again, but got errors again after soms time.

What can i do to solve this?

With kind regards.


Thein Sep 21, 2022 03:54 AM

Hi,

Change internal lithium battery, install latest datalogger OS. Run again. If problem persists send back to CSI. :)

Best regards,
Thein


Makada Sep 22, 2022 03:02 PM

Hi,

Thanks for the reply.

The lithium battery is showing 3.42 Volts.

Im running latest CR1000 OS.

Might it be related to the value in the "Communication Allocation" field in the Device Configuration Utility ? 

It was showing 50 for unknown reason.

I raised it to 500 (which is the max) and it is not showing Watchdogerrors now during the night.

With the kindest regards.


Makada Oct 26, 2022 04:37 PM

Hi all,

Im still getting numerous watchdogerrors.

This is the station status message:

Failure: 26-10-2022 18:34:00.260
delivery failure received","timed out or resource error
Failure: 26-10-2022 18:34:11.666
transaction failure","unreachable destination","table poll - Table3
Failure: 26-10-2022 18:34:11.666
transaction failure","unreachable destination","table poll - Table4
Failure: 26-10-2022 18:34:11.666
transaction failure","unreachable destination","table poll - Table5
Failure: 26-10-2022 18:34:11.666
transaction failure","unreachable destination","table poll - upload
Failure: 26-10-2022 18:34:11.666
delivery failure received","timed out or resource error

And heres one some time later:

Failure: 26-10-2022 18:50:23.563
transaction failure","unreachable destination","Get Logger Program Status
Failure: 26-10-2022 18:50:23.563
transaction failure","unreachable destination","check/set clock
Failure: 26-10-2022 18:50:23.563
transaction failure","unreachable destination","file receive - .TDFS
Failure: 26-10-2022 18:50:23.563
delivery failure received","timed out or resource error


Makada Oct 26, 2022 09:54 PM

I have re-send the os tot the cr1000 tot have the cr1000 to Factory settings.

That worked fine, but i still cant connect to the cr1000.

As can be seen in the picture, program cant be send and at the right corner a message about tables.

Cant merge or reset tables because they arent there and theres no program.

https://i.ibb.co/SPfYxrV/IMG-20221026-234801.jpg


Makada Oct 27, 2022 12:06 PM

Although i can send os to the cr1000, but thats about it...


Makada Nov 10, 2022 08:35 AM

If repair for my CR1000 is needed, does Campbell still support repair for it?

With the kindest regards,

Mark


JDavis Nov 10, 2022 05:41 PM

Yes, CR1000 repair service is still offered. Contact your local office for assistance.


Makada Nov 10, 2022 07:22 PM

Thank you for your reply.

I already contacted the local (the Netherlands) Campbell office and they would charge me 150 euro's ex vat to investigate, but when i said i alread send the os again to the cr1000 to reset all settings on the device, change rs232 to USB cable to rule that out, other pc etc., they said they cant do more then that. So im glad i mentioned what i already did and saved the money...

They said probably Campbell cant repair the cr1000 because of its age and thought it might be a faulty circuit board which Campbell cant repair...

Anyway, glad i now know i can trust my cr1000 to Campbell technicians/repairs:)

But to rule out some settings which might trigger watchdogerrors:

I have the connect screen always on and connected to the cr1000.

Also the pause clock update is always deselected, so updating the clock always live.

Could this trigger watchdogerrors, although i have a very simple crbasic program running on the cr1000 as a test.

With the kindest regards,

Mark

'CR1000 Series Datalogger

'For programming tips, copy this address to your browser
'search window:https://www.campbellsci.com/videos/datalogger-programming
'To create a different opening program template, type in new
'instructions and select Template | Save as Default Template
'Date:
'Program author:

'Declare Constants
'Example:
'CONST PI = 3.141592654 or Const PI = 4*ATN(1)

'Declare Public Variables
'Example:
Public PTemp, Batt_volt

'Declare Private Variables
'Example:
'Dim Counter

'Define Data Tables.
DataTable (Test,1,-1) 'Set table size to # of records, or -1 to autoallocate.
	DataInterval (0,1,Min,10)
	Minimum (1,Batt_volt,FP2,False,False)
	Sample (1,PTemp,FP2)
EndTable

'Define Subroutines
'Sub
	'EnterSub instructions here
'EndSub

'Main Program
BeginProg
	Scan (1,Sec,0,0)
		PanelTemp (PTemp,60)
		Battery (Batt_volt)
		'Enter other measurement instructions
		'Call Output Tables
		'Example:
		CallTable Test
	NextScan
EndProg

 

Log in or register to post/reply in the forum.